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Reach out for repairs, IT support, or custom software solutions today.
1. Diagnosis & Quotation
Initial checking/diagnosis is free unless stated otherwise.
All repair quotes are estimates based on initial inspection. Final cost may change if additional issues are discovered.
No repair work will begin without customer approval.
2. Parts & Warranty
Warranty applies only to the parts replaced by AFI Infinity.
Warranty does NOT cover: physical damage, liquid damage, overheating, power surge, or user-inflicted issues.
Third-party tampering after repair voids the warranty.
Used/refurbished parts (if chosen by customer) come with limited warranty.
3. Data & Backup
Customers are responsible for backing up their data before repair.
AFI Infinity is not liable for any data loss during diagnosis or repair.
Data recovery services are done on a best-effort basis with no guarantee.
4. Device Condition
Devices left for repair may be opened, tested with third-party tools, and benchmarked.
Pre-existing issues (e.g., corrosion, motherboard damage) may worsen during repair — AFI Infinity is not responsible in such cases.
5. Liquid Damage & Motherboard Repair
Success rate is not guaranteed for water-damaged or dead motherboard cases.
No warranty for water-damage or short-circuit repairs unless stated.
6. Turnaround Time
Most repairs are same-day, but some require longer depending on parts availability or complexity.
Delays due to suppliers, shipping, or unforeseen issues are not the shop’s responsibility.
7. Uncollected Devices
Devices not collected within 30 days of repair completion notice may be disposed, recycled, or used for parts without further notice.
AFI Infinity will not be liable for any loss after the holding period.
8. Payments
Payment must be made upon collection of the device.
No refund for repair services already completed.
9. Liability
AFI Infinity is not liable for:
Loss of data
Additional damage caused by pre-existing faults
Accessories left with the device (e.g., cases, chargers, SIM cards)
10. Acceptance
By handing over your device for repair, you agree to all the terms and conditions above.